Student accounts are usually created automatically when they are enrolled by the Registration Office.

When you start at the Basic Studies, you receive a piece of paper with your username and a password, which should be changed according to the instructions on the paper.

Exchange students and students who start directly on a Master Degree programme, must come to the Helpdesk secretariat to receive a piece of paper with their username and password.

For employees, the local IT-personnel or secretary should fill out a form with the following information (click here to reach the form):

At a minimum: 
Full name, CPR-number and date of employment
Job title 
Institute and/or subject 

If available: 
Preferences in relation to user name 
Extension number 
House number 
Education level and research group (only for academic staff)

Note: A CPR-number should always be included. If there is no Danish CPR-number, the date of birth must be included instead. 

When we have created the account we send back a mail and inform the local IT-personnel who are responsible for creating the new user on the local server.

In creating a number of guest accounts it is important to contact us in good time, preferably a week or more before the accounts are to be rea