Helpdesk

RUC's Helpdesk is located in building 30. Here you can collect your user name and password to RUC's IT systems or you can also get help, if you have problems using the systems, or if you forget your password. Stop by to get a folder describing how to get started with the different systems. 

The opening hours are:
Monday-Thursday: 9.00-12.30 and 13.00-15.00
Friday: 11.00-13.00

Phone: 4674 3826
Email: helpdesk(at)ruc.dk

You can also use our form below. We recommend that you fill in as much information as possible. This makes it easier for us to help you.

NB: For security reasons we are not allowed to send username and passwords via email or phone, but you can change your password via NemID or by means of text message. See how to do that here:

 

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Directions

Roskilde University
Universitetsvej 1, P.O. Box 260
DK-4000 Roskilde
Phone: +45 4674 2000
e-mail: ruc@ruc.dk
EAN-no: 5798000418110
VAT/CVR-no: 29 05 75 59

Quote

“You have to keep up with the students“

Hanne Leth Andersen