Eudora:

- Images may not display by default. Click Tools>>Options>>Display and select "Automatically download HTML graphics". 

- HTML may not display properly. Click Tools>>Options, select Viewing Mail category, and in the Message Window area make sure that "Use Microsoft's viewer" is selected.

Eudora (Mac):

- HTML does not display properly. Select the e-mail, and then click File>>Open in browser (or "View in browser" depending on your version of Eudora).

Gmail:

- Images may not display by default. Click on the "Display external images" link.

Hotmail:

- Images may not display by default. Click on the link to "Enable all message content."

Mozilla:

- If the newsletter seems to be empty, click View > Display Attachments Inline.

Netscape:

- HTML may not display properly. In the Mail & Newsgroups section, click View>>Message Body As>>Original HTML.

Outlook:

- HTML may not display. Select Tools>>Options, click on the Read tab. In the Reading Messages area, uncheck "Read all messages in plain text." 

- Images may not display. Select Tools>>Options, click on the Security tab. In the Download Images area, uncheck "Block images and other external content in HTML e-mail."

Pegasus Mail:

- HTML may not display by default. Click "Mail Preferences and Settings" -- under Incoming mail, select "Where a choice of format exists, display the fancy version". Click the Apply button.

Thunderbird:

- Images may not display by default. Select a e-mail that has HTML in it. Click on the "Show Images" button, located on the right-hand side of the window. Note that a plain text message will not show this button.

Yahoo! Mail:

- Images may not display by default. Click on the "Edit Preferences" link and in the "Image Blocking" area, select either "Don't block any images" or "Block images in messages that SpamGuard thinks are spam.

Strange characters showing up in the newsletter

The code you are seeing (like ’) is the most modern form of Hyper Text Markup Language, which is used to construct our newsletters. It is not displaying properly because your e-mail or Web browser program is obsolete. Also, be sure that you have all Windows updates. 

Most e-mail programs are free. That is also true of browsers. You can solve this problem by downloading and installing the latest versions. 

Using old software is dangerous. There are many threats on the Internet that take advantage of flaws in obsolete programs. So you will be doing yourself a favor by updating to the latest software.